Question 1

What currency are the prices of products?

Accepted Answer

They are in USD.

Question 2

Do you have a size chart?

Accepted Answer

サイズについてのご注意：
身長に対して座高の高いお客様には、大きめのサイズをお選びになることをおすすめします。私共の製品はやや小さめに作られております。
（上記情報はあくまで目安でございまして、実際の着心地を保証するものではありません。素材やデザインによってサイズ感は異なります。）

This information is shown as a guide only and not a guarantee. Actual fitting may vary. The left column refers to your weight in kilograms. The horizontal row at the top refers to your height in meters.

Question 3

Where do you ship?

Accepted Answer

We ship worldwide from Singapore. Purchases are shipped out within 5-10 business days.

Question 4

Do you do custom orders?

Accepted Answer

Currently custom orders are not available.

Question 5

What is your store policy?

Accepted Answer

All sales are final and prices are non-negotiable.
Exchanges for items in mint condition & Balletlove reserves the right to decline an exchange. Customer bears the cost re-postage fees of $5 SGD (Singapore) & $15 USD (international). Please email prior to sending back the items. Returns address: Jessie Liew 1092 Lower Delta Road #03-01/03 Singapore 169203
Color & sizing may defer depending on fabric & color of your screen.
Balletlove is not responsible for any lost, missing, damaged or deleted packages during shipping
Balletlove is not responsible any custom fees that you may incur.

FAQ

Frequently asked questions

What currency are the prices of products?

Do you have a size chart?

Where do you ship?

Do you do custom orders?

What is your store policy?